Support

Contact

Email support.chops@atomicmail.io. We usually respond within 2–3 business days.

Frequently asked questions

• What is Chops?

  Chops is an offline firewood chopping game for iPhone. You swing an axe, split logs, and stack firewood with ASMR-style audio and 3D visuals. It is built for calm, one-handed portrait sessions — no account, ads, or internet required.

• How much does Chops cost?

  Chops is $11.99 as a one-time purchase on the Apple App Store. There are no subscriptions, in-app purchases, or extra unlocks.

• Does Chops work offline?

  Yes. After you download Chops from the App Store, the game runs fully offline. Wi‑Fi and cellular data are not required to play.

• Does Chops collect personal data?

  No. Chops does not collect, store, or share personal data. There are no analytics SDKs, ads, or sign-in flows. Progress stays on your device. See the privacy policy for details.

• Can I reinstall Chops?

  Yes. Download Chops again from the App Store on the same Apple ID at no extra charge.

• How do I get a refund?

  Purchases are handled by Apple. Request a refund through reportaproblem.apple.com.

Troubleshooting

• Force-quit and reopen the app.
• Restart your iPhone.
• Update to the latest iOS version supported by your device.
• Reinstall Chops from the App Store if loading issues persist.